Manage telephone calls, e-mails facsimile transmissions, mails, message, car park ticket and general executive office administration. Responsible for rendering secretarial and clerical services for the Sales Department. Maintain calendar; ascertain which events require DOSM/ DOS presence. Prepare itinerary, sales trip file, appointments and collaterals. Prepare expenses report tools. Complete expense reports after sales trip. Prepared monthly report, attendance report, update the personal file and meal report. Filing. Updating and maintaining sales database. Compiling hotel competitor reading and market information. Maintaining appointment schedule for DOSM/ DOS. Attending and taking minutes of weekly & monthly Business Review Meeting (BRM). Roles and Responsibility Manage the telephone system to receive incoming calls - establish caller’s identity, nature of business and forward to the DOSM/ DOS, Assistant Director of Sales, Senior Sales Manager and Sales Manager. Attend to facsimile transmissions, mails and messages and forward to the DOSM/ DOS, Assistant Director of Sales, Senior Sales Manager and Sales Manager. Prepares all corporate contracts and correspondence as required ensuring accurate and professional image. Sends faxes and attends to photocopy at set times daily. Follows through telephone or walk in inquiries using own initiates requisition for approval of the absence of Sales Personnel. Maintains adequate stock of office supplies and brochures and initiates requisition for approval of the DOSM/ DOS. Distributes interoffice correspondence as required. Answers and handles telephone calls in the absence of Sales Personnel.

Kuala Lumpur