Greet clients as soon as they arrive and connect them with the appropriate party. Answer the phone in a timely manner and direct calls to the correct offices. Create and manage both digital and hard copy filing systems. Make travel arrangements and schedule meetings. Deal with bookings by phone, e-mail, letter, fax or face-to-face. Prepare bills and take payments. Answer questions about what the hotel offers and the surrounding area. Deal with complaints or problems. Answer telephone calls and take messages or forward calls. Schedule and confirm appointments. Check visitors in and direct or escort them to specific destinations. Enter customer data and send correspondence. Copy, file and maintain paper or electronic documents and records. Handle incoming and outgoing mail.
Verbal and Written Communication skills. Accuracy and Attention to Detail. Microsoft Office Skills. East European or South African candidates preferred. Graduate / Diploma with minimum 1 to 2 years of experience in the same field.
- Umur -
- Min GPA -
- Min. Qualification D3
- Min Experience Staff