Customer Service

(Staff)
Lifco-Sh Zayed Road Sheikh Zayed Road - Near Crowne Plaza Hotel - Uni Emirat Arab
Dubai - Dubai - United Arab Emirates

DESKRIPSI PEKERJAAN

Ensure that the KPI targets set are met To manage complex queries of company accounts and revert on resolution based on TAT. Ensure the SME service levels are met. Ensure retention of quality customers for maximum revenue generation Satisfy customers on every inquiry or service request call. Create effective hooks for customer to mitigate customer risk. Ensure First call Resolution by coordinating with the internal departments. Ensure control requirement of the business are adhered to in line with Bank policies to ensure quality growth in business. Ensure sound awareness levels on all SME products.
REQUIREMENT

Strong analytical, logical skills Sound market knowledge and SME business understanding Sound technical skill-set across diverse products University degree in any business discipline, 1-2 years of relevant work experience in Commercial/SME Banking in the functions of PMU/Relationship Management / Tele Sales / Services.

DETAIL LOWONGAN
  • Umur -
  • Min GPA -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Dubai

GAMBARAN PERUSAHAAN

-

https://www.mashreqbank.com/en/uae/personal

250-500

Formal

English

Keuangan/Bank

97144244444

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Lifco-Sh Zayed Road Sheikh Zayed Road - Near Crowne Plaza Hotel - Uni Emirat Arab