Support Engineer PT. Dua Empat Tujuh Yogyakarta (Yogyakarta)

sekitar 2 tahun lalu

IT Support PT. Temprina Media Grafika Surabaya (Jawa Timur)

sekitar 2 tahun lalu

IT Support PT. Swift Logistics Solutions Bandung (Jawa Barat)

Manage IT infrastructure, monitoring, and reports. Day-to-day support to ensure the smooth running of the computers, network, printers, PDA, Barcode Scanner, and other devices as well as end-users requirements. Troubleshoot and resolve IT issues, maintain and update technical support documentation Implement and monitor IT security Problem analysis includes performing troubleshooting. Handle IT asset management, and maintain inventory.

sekitar 2 tahun lalu

IT Support PT. Permodalan Nasional Madani Yogyakarta (Yogyakarta)

sekitar 2 tahun lalu

IT Support PT. Dana Pinjaman Inklusif Semarang (Jawa Tengah)

Troubleshoot technical & network problem. Install some software and set up the laptop with Window / Linux / Mac operating system. Maintain IT Assets. Establish & maintain good working relationships with internal IT divisions, between other divisions and vendors.

sekitar 2 tahun lalu

IT Support PT. Mitra Adiperkasa, Tbk Jakarta (Jakarta)

IT support finance services level 1 to do problem management by incident and involve in IT Project/Modification based on Business Requirement Details for Automation Finance Application (SAP). Performing analysis and problem solving and provide report with comprehensive documentation Create and execute test plans/cases around new and existing business requirements and technical specifications. Provide the necessary documentation or guidelines to help users and IT application support team on problem solving

sekitar 2 tahun lalu

IT Support PT. Enfys Kreatif Jakarta Pusat (Jakarta)

To perform installation, configuration and set-up and deploy of all new computer equipment. Responsible for on-site and off-site support for desktop hardware, applications, emails, printers, and other related issues. Responsible for web back end and developing Works with vendor support contacts to resolve technical issues. Guide employees on IT software and configuration. Ensure all tickets IT issues and requests are being assigned, handled, and closed. Responsible for creating peripherals documentation, including hardware and software inventory tracking. First-level troubleshooting of network connectivity in a LAN/WAN environment Operation and maintenance of User Access and Physical Security System (CCTV and Access Door)

sekitar 2 tahun lalu

IT Support PT. Tricada Intronik Bandung (Jawa Barat)

Leading and mentoring the Technical Support Team by overseeing the day-to-day operations of the IT support team. Design automation approach for the streamlining of all support-related workflows and reporting end-to-end. Run day-to-day DevOps activities, working closely with the engineering team & infrastructure team. Establishing, recommending, and implementing policies to ensure the quality, timely and efficient design of customer-oriented services. Oversee all product and project systems used by the clients by using a ticketing system and automated self-service tools. Working effectively with other teams to implement strategies to establish and enforce the PS department policies, guidelines, and user support standards. Ensuring IT Support teams are abiding by ticketing expectations and tracking the resolution of problems Enabling fast and successful resolution of issue management. Analyzing existing operations and scheduling training sessions and meetings to discuss improvements Motivating staff and creating a space where they can ask questions and voice their concerns Being transparent with the team about challenges, failures, and successes.

sekitar 2 tahun lalu

IT Staff PT. Inti Duta Lestari Plasindo Surabaya (Jawa Timur)

Mengembangkan dan troubleshooting coding software dan aplikasi sesuai dengan kebutuhan. Melakukan instalasi, pemeliharaan dan perbaikan software, hardware, dan jaringan pada kantor pusat dan kantor cabang. Berkoordinasi dengan divisi terkait untuk memastikan implementasi dan jalannya software, aplikasi, dan hardware berfungsi sesuai dengan yang ditargetkan. Proaktif berkontribusi untuk perbaikan berkesinambungan dalam hal efisiensi dan keamanan fungsi IT.

sekitar 2 tahun lalu

IT Support PT. Berca Hardayaperkasa Semarang (Jawa Tengah)

Analyzing, troubleshooting, and installation to several areas including desktop hardware, operating systems (Windows 7/8/10), application software and hardware related to end user computing, databases, security, printers, scanners, and any related problems Maintaining all updates and security patches for applications and operating systems Notebook hardware troubleshoot, such as RAM, Hardisk, VGA Manage server : windows, linux , mail server Technical documentations of hardware/software additions or changes Updates and closures of trouble tickets and service requests from user Reporting, admin tasks, and IT control activities

sekitar 2 tahun lalu