Customer Service Officer EzeeTech Placements Hong Kong (Hong Kong)

Duties*Meet and treat customers well*Answer their enquires*Ensure customer experience is a positive oneRequirements*1-3 years of relevant experience*Spoken English cantonese and mandarin*Excellent communication and customer service skills

sekitar 4 tahun lalu

Customer Service bankfab Dubai (Dubai)

Actively sell/cross-sell asset and liability products to new and existing customers. Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit. Receive and process customer requests (e.g. account opening, FAB online requests, returned cheque delivery, etc.) Encourage customers to build their balances with the bank in order to migrate to higher customer programs. Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres. Educate Classic and Advantage customers about automated channels including ATM, call centre and FAB online and promote their migration to these channels. Attract new customers to branch through personal relations and existing customer referrals. Meet individual sales targets.

sekitar 4 tahun lalu

Customer Service Officer FIL Spa Intelligence Pte Singapore (Singapore)

Greet and receive walk-in customers and telephone inquiries Handle customer appointment bookings for beauty treatment Familiar with POS system Perform full settlement

sekitar 4 tahun lalu

Customer Service Easy Job Centre Hong Kong (Hong Kong)

Work with in a team of four and report to Manager Handle customer enquiries, feedback and follow up orders in a professional and efficient manner Take service order processing and data entry of order information in the system Coordinate with other parties to resolve customer’s request and logistics arrangement Report problems and potential crisis to manager and monitoring the progress until the case resolved Prepare incident reports, regular reports and analysis documents Provide support to the Manager and recommend continuous service improvement

sekitar 4 tahun lalu

Customer Service SLM Visioncare Singapore (Singapore)

1) To provide customer service and vision training to our clients 2) To provide feedback to parents regarding the progress of their children. 3) To achieve monthly leads/shows referral/renewal target accordingly. 4) To attend daily meetings and perform any other administrative duties assigned

sekitar 4 tahun lalu

Customer Service OCBC Bank (Singapore) Singapore (Singapore)

Uphold service standards by answering customers enquiries effectively from various channels including face-to-face, phone or email. Manage challenging and escalated situations/customers and ensuring prompt turnaround for all service requests with consistent quality Monitor service quality by conducting sample checks on calls and emails Process service request forms from various channels as and when necessary Liaise with internal stakeholders and follow up with external customers on all account related requests. Identify and drive process improvements, to ensure excellence in customer experience, timely delivery of services, optimum productivity and effective management of resources Work on projects as assigned Support OSPL’s marketing activities such as road shows and promotions

sekitar 4 tahun lalu

Technical Customer Service Amazon Web Services Taiwan Ltd Taipei (Northern Taiwan)

Being the customer-facing voice for Enterprise customers, addressing complex account and billing issues Working with Enterprise customers to understand how they use AWS account and billing services, and providing valuable feedback Performing deep dive analysis on Enterprise customer accounts and billing statements Educate customers on reporting options, alerts and budgets Providing prompt, efficient, detailed, customer-oriented service to Enterprise customers Working with customer support peers around the globe to ensure a consistent and high-quality level of support Driving projects that improve customer interactions with AWS account and billing information Acting as the Voice of the Customer for our Enterprise customers, reporting and acting on observed areas for improvement Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience Assisting with Enterprise customer communication during AWS critical launches and support events Assuming responsibility for developing detailed knowledge about AWS specific product and features Work with AWS teams to drive resolution of issues for customers Making sure internal knowledge reference pages are updated

sekitar 4 tahun lalu

Technical Customer Service Amazon Web Services Taiwan Ltd Taipei (Northern Taiwan)

Being the customer-facing voice for Enterprise customers, addressing complex account and billing issues Working with Enterprise customers to understand how they use AWS account and billing services, and providing valuable feedback Performing deep dive analysis on Enterprise customer accounts and billing statements Educate customers on reporting options, alerts and budgets Providing prompt, efficient, detailed, customer-oriented service to Enterprise customers Working with customer support peers around the globe to ensure a consistent and high-quality level of support Driving projects that improve customer interactions with AWS account and billing information Acting as the Voice of the Customer for our Enterprise customers, reporting and acting on observed areas for improvement Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience Assisting with Enterprise customer communication during AWS critical launches and support events Assuming responsibility for developing detailed knowledge about AWS specific product and features Work with AWS teams to drive resolution of issues for customers Making sure internal knowledge reference pages are updated

sekitar 4 tahun lalu

Customer Success Social Media Admin PT. Pahami Cipta Edukasi Semarang (Jawa Tengah)

Candidate must possess at least Bachelor's Degree in any field. At least 1 Year(s) of working experience in the related field is required for this position. Required Skill(s): social media, communication, customer service, emotional quotient, writing skill Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent. Passionate in education industry Tech savy Preferably domicile outside Jabodetebek

sekitar 4 tahun lalu

Customer Service ECT Eichi Technology International Ltd. Hong Kong (Hong Kong)

Handle after-sales service for customers, greet visitors and guests in a professinal manner Handle customer inquiries/complaints vis e-mail or phone Handle incoming and outgoing mails, and deal with courier matters Maintain good relationship with customers Perform general clerical and administrative support to cuatomer service team

sekitar 4 tahun lalu