Customer Experience Specialist Tesla Experience Center Taipei (Northern Taiwan)

Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level

sekitar 6 tahun lalu

Customer Service PT. Propan Raya ICC Tangerang (Banten)

Min. pendidikan SMA IPA / SMK Fresh graduate atau berpengalaman sebagai Customer Service atau SPG merupakan nilai tambah Memiliki kemampuan komunikasi yang baik, jujur, energik dan cekatan Penempatan di Jakarta Barat dan Tangerang

sekitar 6 tahun lalu

Customer Service PT. Propan Raya ICC Jakarta Barat (Jakarta)

Min. pendidikan SMA IPA / SMK Fresh graduate atau berpengalaman sebagai Customer Service atau SPG merupakan nilai tambah Memiliki kemampuan komunikasi yang baik, jujur, energik dan cekatan Penempatan di Jakarta Barat dan Tangerang

sekitar 6 tahun lalu

Customer Service Fullhouse Home Furnishings Pte. Ltd. Singapore (Singapore)

Attending customer enquiries and feedback through in bound phone calls / message and emails Follow up with customers on the service rendered Liaises with internal department for the coordination and provide solutions as and when needed Earliest 2 weeks before checking for all orders outstanding and remind OMs that make full payment before delivery date Check Driver status when needed Call to customer inform that timing of delivery KEY-IN, Filing and change the delivery date for all S/O Upload the delivery schedule and write the delivery book submit to account department Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Opens customer accounts by recording account information. Maintains customer records by updating account information

sekitar 6 tahun lalu

Customer Service Spacio Beauty Singapore (Singapore)

Must be able to converse in Mandarin and English Reporting to Customer Service Officer No experience required as training will be provided Open and maintain customer accounts by recording account information Prepare product or service reports by collecting and analyzing customer information Manage large amounts of incoming calls Place or cancel appointment Follow communication procedures, guidelines and policies

sekitar 6 tahun lalu

Customer Relations Elken Indonesia Johor Bahru (Johor)

• To resolve customer complaint in a prompt and efficient manner. • To liaise with relevant departments in solving problem in an effective & timely manner. • To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. • To monitor on the status of Customer Feedback Form (CFF ) raised. • To ensure all postponement jobs are duly arranged. • To prepare and send the service reminder notice to customers whose Bio-pure sets are due for service (if any) • To analyze on data collected from customer satisfaction feedback survey and submit to superior for review. • To assist in preparing of monthly management report. • To ensure all new warranty cards received are updated into CRMS. • To attend to any other job functions assigned by superior from time to time.

sekitar 6 tahun lalu

Customer Relations Elken Indonesia Kuala Lumpur (Kuala Lumpur)

• To resolve customer complaint in a prompt and efficient manner. • To liaise with relevant departments in solving problem in an effective & timely manner. • To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. • To monitor on the status of Customer Feedback Form (CFF ) raised. • To ensure all postponement jobs are duly arranged. • To prepare and send the service reminder notice to customers whose Bio-pure sets are due for service (if any) • To analyze on data collected from customer satisfaction feedback survey and submit to superior for review. • To assist in preparing of monthly management report. • To ensure all new warranty cards received are updated into CRMS. • To attend to any other job functions assigned by superior from time to time.

sekitar 6 tahun lalu

Customer Relations Elken Indonesia Kuantan (Pahang)

• To resolve customer complaint in a prompt and efficient manner. • To liaise with relevant departments in solving problem in an effective & timely manner. • To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. • To monitor on the status of Customer Feedback Form (CFF ) raised. • To ensure all postponement jobs are duly arranged. • To prepare and send the service reminder notice to customers whose Bio-pure sets are due for service (if any) • To analyze on data collected from customer satisfaction feedback survey and submit to superior for review. • To assist in preparing of monthly management report. • To ensure all new warranty cards received are updated into CRMS. • To attend to any other job functions assigned by superior from time to time.

sekitar 6 tahun lalu

Customer Relations Elken Indonesia Kuala Selangor (Selangor)

• To resolve customer complaint in a prompt and efficient manner. • To liaise with relevant departments in solving problem in an effective & timely manner. • To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. • To monitor on the status of Customer Feedback Form (CFF ) raised. • To ensure all postponement jobs are duly arranged. • To prepare and send the service reminder notice to customers whose Bio-pure sets are due for service (if any) • To analyze on data collected from customer satisfaction feedback survey and submit to superior for review. • To assist in preparing of monthly management report. • To ensure all new warranty cards received are updated into CRMS. • To attend to any other job functions assigned by superior from time to time.

sekitar 6 tahun lalu

Customer Service Chasseur Pro Executive Consultant Limited Hong Kong (Hong Kong)

Handle in-bound call to provide banking services No selling target but good service is a must

sekitar 6 tahun lalu