Cari Pekerjaan

Hasil Pencarian

  • Customer Service Officer Adecco Hong Kong Hong Kong (Hong Kong)

    Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 hari lalu
  • Customer Service Assistant Mouser Electronics Singapore (Singapore)

    Proofs material entered and generates data reports as required; reviews discrepancies in data received, requests clarification or advises supervisor of issues related to data. Files, keeps records, and prepares/transmits/sorts/distributes facsimiles, mail, e-mail, and reports as needed. Provides the highest level of customer service. Performs data entry accurately and efficiently using various computer programs, word processing, spreadsheet or database commands; formats material as required. Researches and expedites customer requests. Monitors and ensures delivery date and product quality to meet customer requirements. Verifies customer requests are processed correctly. Provides price and delivery quotes to customer within company specified deadlines. Understands and is able to correctly work with multiple currencies and other requirements with regard to processing international orders. Demonstrates effective time management and planning/organizing skills. Self-motivated and results oriented. Works effectively with other members of the team. Maintains a high level of commitment to achieve goals. Promotes and maintains high standards of quality and service excellence. Exhibits strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution. Proficient in using personal computer, data entry terminal and other common office equipment and software. Takes initiative to expand knowledge for position utilizing all available sources. Supports local Customer Service teams, and provides support for other teams when needed. Provides Chat support as required, local language plus other required languages. Regular attendance at work is an essential part of the job. Other duties as assigned.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 4 hari lalu
  • Customer Service Mouser Electronics Singapore (Singapore)

    Provides the highest level of customer service, exhibiting Mouser values to each customer. Generates new and repeat business through customer service initiatives. Accurately processes customer transactions such as orders, quotes or returns with a strong focus on service excellence. Follows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise. Provides information regarding availability of in stock and out of stock items. Provides customers with cross-selling and up-selling opportunities, and offers associated products and promotional items. Researches and expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements; verifies customer orders are processed correctly. Confirms special handling orders are expedited. Fills requests for catalogs, information or samples. Understands and able to correctly work with multiple currencies and other requirements with regard to processing international orders. Demonstrates effective time management and planning/organizing skills. Self-motivated and results oriented. Works effectively with other members of the team. Maintains a high level of commitment to achieve goals. Promotes and maintains high standards of quality and service excellence. Exhibits strong analytical, problem solving and negotiation skills, and analyzes the impact of decisions before execution. Proficient in using personal computer, data entry terminal and other common office equipment and software. Takes initiative to expand knowledge for position utilizing all available sources. Supports local Customer Service teams, and provides support for other teams when needed. Regular attendance at work is an essential part of the job. Other duties as assigned.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 3 hari lalu
  • Customer Service Amazon Web Services Taiwan Ltd Taipei (Northern Taiwan)

    Being the customer-facing voice for Enterprise customers, addressing complex account and billing issues Working with Enterprise customers to understand how they use AWS account and billing services, and providing valuable feedback Performing deep dive analysis on Enterprise customer accounts and billing statements Educate customers on reporting options, alerts and budgets Providing prompt, efficient, detailed, customer-oriented service to Enterprise customers Working with customer support peers around the globe to ensure a consistent and high-quality level of support Driving projects that improve customer interactions with AWS account and billing information Acting as the Voice of the Customer for our Enterprise customers, reporting and acting on observed areas for improvement Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience Assisting with Enterprise customer communication during AWS critical launches and support events Assuming responsibility for developing detailed knowledge about AWS specific product and features Work with AWS teams to drive resolution of issues for customers Making sure internal knowledge reference pages are updated

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 3 hari lalu
  • Customer Service Officer GRID COMMUNICATIONS PTE. LTD Singapore (Singapore)

    Attend to customers’ queries, feedback or complaints from all touch points and follow up to provide solutions or recommendations Attend to Hotline calls on products and services and follow up to provide solutions or recommendations Provide back-end support for applications processing Handle GRID Counter duties such as selling goods and services or attending to customers’ queries and requests. Liaise with internal departments on customer’s resolution. Generate reports Provide support in Road Shows On standby duty rotation to handle urgent calls, cases, emails or support after office hours Any other duties which may be assigned from time to time

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 hari lalu
  • Customer Service Representative Marine Online Singapore (Singapore)

    · Provide support on following scope including, Inbound Enquiries, Onboarding and Biz Support. · Assist customers on their enquiries and navigating Marine Online (www.marineonline) and APP, provide great user experience when conducting business with our platform. · Manning of enquiries through email, hotline and online chats. Raising tickets and escalation to the relevant departments and close the enquiry in timely fashion. · Provide assistance to onboard Shipowners and Vendor, conduct members verification, platform orientation / training, updating of products and vessels. · Constant improvement on customer service operation efficiency, maintain and constantly improve the standards with proper documentation of SOPs and training manual. · Other customer service ad-hoc duties as assigned;

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 1 minggu lalu
  • Customer Service Easy Job Centre Hong Kong (Hong Kong)
    SGD 15,000 - 22,000

    Work with in a team of four and report to Manager Handle customer enquiries, feedback and follow up orders in a professional and efficient manner Take service order processing and data entry of order information in the system Coordinate with other parties to resolve customer’s request and logistics arrangement Report problems and potential crisis to manager and monitoring the progress until the case resolved Prepare incident reports, regular reports and analysis documents Provide support to the Manager and recommend continuous service improvement

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 5 hari lalu
  • Customer Service Officer FIL Spa Intelligence Pte Singapore (Singapore)

    Greet and receive walk-in customers and telephone inquiries Handle customer appointment bookings for beauty treatment Familiar with POS system Perform full settlement

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 1 minggu lalu
  • Customer Service bankfab Dubai (Dubai)

    Actively sell/cross-sell asset and liability products to new and existing customers. Prepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit. Receive and process customer requests (e.g. account opening, FAB online requests, returned cheque delivery, etc.) Encourage customers to build their balances with the bank in order to migrate to higher customer programs. Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres. Educate Classic and Advantage customers about automated channels including ATM, call centre and FAB online and promote their migration to these channels. Attract new customers to branch through personal relations and existing customer referrals. Meet individual sales targets.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 1 minggu lalu
  • Customer Service Officer EzeeTech Placements Hong Kong (Hong Kong)

    Duties*Meet and treat customers well*Answer their enquires*Ensure customer experience is a positive oneRequirements*1-3 years of relevant experience*Spoken English cantonese and mandarin*Excellent communication and customer service skills

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 1 minggu lalu