Cari Pekerjaan

Hasil Pencarian

  • Customer Service Advance Resources Personnel Consultants Limited Hong Kong (Hong Kong)

    incoming cheque/DDA transactions, including inputting into cash receipting module transactions, and performing daily reconciliations against bank statements Provide cashiering function support services, such as re-issuing receipt, letter to clients on invalid/bounce cheque, filing documents Provide counter service and follow up inquiries to walk-in clients Dispatch incoming documents through fax, courier and post office within service standard Prepare monthly printing/bulk-mailing schedule and billing report Ensure all legally required documents to be sent to the customers within the agreed service standard Provide monthly registered mail and returned mail reports Qualifications / Experience University graduate from Business Administration, Economics, Finance, Marketing or related subjects At least 1 years hotline / call center / counter services experience in the banking, insurance, asset management, pension & IFAs or related industry. IIQE Paper 1, 3 & 5 holder will be added value Can deal with customers face to face, provide counter services or on the phone. Good command of both written and spoken English and Chinese. Good Mandarin will be an asset. Good knowledge of Microsoft word, Excel, PowerPoint and Chinese Word Processing. Candidates has more experiences will be consider as Customer Services Executive Fresh graduate or existing insurance agents will also be consider “Interested parties, please send full resume, expected salary and contact telephone number via APPLY button”. You may visit our websitewww.advanceresources.com.hk for other job opportunities. All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 3 hari lalu
  • Customer Service Citi Taipei (Northern Taiwan)

    Assist with the administration of compliance procedures and control systems for the business review department, including monitoring, researching and responding to compliance related inquiries across all product lines Ensure accuracy of research and compliance advice provided to members of sales force team Develop information regarding required changes in reports and procedures Assist with the preparation of written and verbal reports for senior management on compliance program status, issues, trends and concerns Support sales force and management by implementing recommendations concerning changes, improvements and enhancements Apply knowledge of how the team interacts with others in order to accomplish Customer Service goals Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 3 hari lalu
  • Finance PT. BCA Finance Semarang (Jawa Tengah)

    Menjalin relasi dan hubungan baik dengan rekanan yang berkaitan dengan BCA Finance Melakukan analisa kelayakan kredit konsumen dan memenuhi target penjualan dari BCA Finance Memperluas pasar atau jaringan BCA Finance

    CUSTOMER SERVICE / OTHERS

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    sekitar 6 hari lalu
  • Customer Service Teledirect Pte Ltd Kuala Lumpur (Kuala Lumpur)

    Monitor Agents transactions, calls and review emails for accuracy of information and trasaction handling standards. Ensure that Agents are delivering a high level of customer service. Record evaluations utilizing departmental quality monitoring forms. Deliver coaching feedback to agents on call and email performance. Provide Supervisors and the Manager with regular performance feedback on the agents. Assist with CSAT program by working with the administrators on the delivery of the surveys and evaluating customer feedback received from the surveys. Prepares and analyses quality reports for Management review. Participates in the design of quality monitoring forms and quality standards. Participates in customer and client listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call center staff.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 1 minggu lalu
  • Customer Service Centre for Orthopaedic Surgery Hong Kong (Hong Kong)

    Performing receptionist, clerical, clinical supporting and administrative duties as instructed Handle customers’ enquiries and complaints Coordinate and assist in daily running of the clinic

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 1 minggu lalu
  • Customer Service Yamato Transport Singapore (Singapore)

    To be responsible for day to day management of all aspects of customer service. Able to handle large volumes of calls daily. Support sales and operation team to execute daily activities and meet objectives associated with all tasks assigned. Promote excellent customer service and ensure satisfaction is delivered consistently. Greet customers warmly and ascertain problem or reason for calling with personal touch. Work well with sales and operation team and fellow customer service officers to ensure exceptionally high standard of service is being delivered. General affair (purchasing / management of stationery & equipment). Billing work (invoicing / data inputting). Identify and facilitate with superior in work process improvement.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 2 minggu lalu
  • Customer Service Honeywell Kuala Lumpur (Kuala Lumpur)

    Processing Returns Customer Invoicing Prepare Forecast Reports Administrative Support Order Processing

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 2 minggu lalu
  • Client Service Officer Standard Chartered Bank Kuala Lumpur (Kuala Lumpur)

    Delivery and Efficiency: Provide the highest standard of Client Services in response to client enquiries and complaints, so as to create improved, lasting relationships with our clients Responsible for client satisfaction with service arrangements and delivery Process Process improvement impacting customer service areas. Research and investigation Root cause analysis with clients and support teams. Preparation of customer information, reporting for management and customers & analysis of VOC’s. Process improvement impacting customer service areas. Risk & Control: Ensure process for client identification is clearly embedded Ensure that all control reconciliation activities are conducted in a timely and accurate manner Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Country Money Laundering Prevention Officer and Line Manager. Skills/Behaviour Standards: Maintain a professional SCB image through all interactions with clients Encourage and foster a congenial working environment where staff at all levels seek achievement through teamwork and operational efficiency.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 2 minggu lalu
  • Customer Service JJ Consulting Services Singapore (Singapore)

    · Provide a consistent and appropriate voice for the company through online chat support in a timely manner. · Communicate politely and timely with customers on their enquiries, requests and/or complaints via online chat and convert chat opportunities into a positive experience. · Address all applicable chats at first point of contact to avoid repetitive enquiries. · Provide appropriate assistance and solution to customers on company's products and services according to their need and requirement. · Maintain accurate and timely records of correspondence or discussions with the customers in various systems/databases to assist with future contact/follow-up, or process-order. · Be the voice of the customers. Suggest improvements and seek opportunities for innovation in customer service standards, policies and procedures for the company or department. · Keep abreast of developments and changes in products, services, policies and procedures by reading pertinent journals, attending briefing/meetings and courses. · Maintain security of customers account information by adhering to the Privacy Act

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 2 minggu lalu
  • Customer Service Corestaff Pte Ltd Singapore (Singapore)

    Ensure customer's orders are processed in a timely and accurately manner Handle receiving and order processing functions pertaining to warehouse operations Ensure all billings are done timely and accurately Collate and compute the monthly KPI report Maintain inventory accuracy on WMS system Assist in analysing operations related data and make applicable recommendations Ensure proper keeping of cycle count sheet by respective CSE/CSO for audit trail purpose

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 2 minggu lalu