Customer Service MicroSourcing International Inc Manila (Luzon)

Obtains current patient information from established and new patients. Accurately enters/updates patient information in scheduling system. Identifies payer source, and verifies insurance eligibility. Reviews Scheduling System for needed updated demographics and consent forms. Provide messages or transfer the call to physicians and nurses. Accurately imports registration documents into patients’ electronic health record.

about 1 year ago

Office Staff PT. Evergreen Shipping Agency Indonesia Manila (Luzon)

Preferably fresh graduate of any course. With Pleasing and Dynamic Personality, Trustworthy, Patient, Highly Motivated and Flexible. Good in oral and written communication skills. Must be willing to work in Makati City.

about 1 year ago

Customer Service Executive Aureus Group Pte. Ltd. Singapore (Singapore)

Able to identify customers’ needs and deliver a professional and high-quality service experience Attend customers' feedback and challenges in a professional manner and follow through effectively and efficiently to resolution within the team Develop professional rapport with the customers and build positive brand loyalty Engage potential customers and provide them with clear explanations of the company’s offered programmes to boost lead creation Conduct and assist in sales activities and events such as roadshows to generate more leads and student enrolments.

about 1 year ago

Customer Service Officer KOS International Limited Hong Kong (Hong Kong)

Provide excellent customer services through counter transactions Receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording mail deposits. Maintain good relationship with your customers, identify potential business opportunities Complete customer requests within a designated time frame Maintains customer confidence and protects bank operations by keeping information confidential

about 1 year ago

Customer Service Executive Aureus Group Pte. Ltd. Singapore (Singapore)

Able to deliver a professional and high-quality service experience in a customer-facing role Adapt to and acquire a strong working knowledge of the offered programmes, services, and processes Identifying customers’ needs and maintaining a continuously high level of customer service delivery and satisfaction Develop professional rapport with the customers and build positive brand loyalty Engage potential customers and provide them with clear explanations of the company’s offered programmes to boost lead creation Conduct and assist in sales activities and events to generate more leads and student enrolments Attend to customers' feedback and challenges in a professional manner Perform any other duties and responsibilities as assigned by the Management

about 1 year ago

Customer Services Agensi Pekerjaan BGC Group (Malaysia) Sdn. Bhd. Kuala Lumpur (Kuala Lumpur)

You will deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email). Professionally handle high volume of inquiries from clients and customers. You will be accountable for meeting individual (KPIs) and team goals. Understand and deliver business strategies and improve customer services through the execution of self-service. Continuously identify work process improvements. Communicate to Team Leaders and (or) Manager. Perform office-based administrative duties whenever required. Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times. Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.

about 1 year ago

Customer Service Representative Agensi Pekerjaan Hays Sdn. Bhd. Kuala Lumpur (Kuala Lumpur)

Inbound call centre environment, providing support to customers on any inquiries or issues relating to various financial products. Servicing various market region. 24/7 rotational shift-basis, 5 working days per week

about 1 year ago

Customer Service Executive Agensi Pekerjaan BGC Group (Malaysia) Sdn. Bhd. Kuala Lumpur (Kuala Lumpur)

Assist to resolve client's issues via incoming inquiries with great customer service Perform follow up calls to clients Ensure the processes are smooth and generate new ideas in improving customer service level Ensure customer satisfaction throughout the customer experience Maintain and achieved KPI Monitor and Track the process efficiency

about 1 year ago

Customer Service Majid Al Futtaim Dubai (Dubai)

Maintain a thorough knowledge of the assigned SMBU operating assets (shopping centre’s) vis-a-vis amenities/facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures. Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines / procedures in order to serve the customers with quality services. Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company’s established grooming / professional attire standards to promote MAFP’s image. Assist the visitors / customers at the Information Desk / Booths by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person) and performing other Shopping Centre specific duties as assigned. Ensure to maintain a positive, polite and professional attitude all the times for serving each customer in order to create a memorable customer experience. Perform “meet and greet” duties for tour related groups, educational institutions etc., visiting the assigned Shopping Centre and assist them during Mall tour when required. Responsible for efficient handling of all routine /minor customer complaints / enquiries (both on the phone and in person) on a daily basis. Ensure that all customer complaints / queries are being handled with the utmost courtesy and professionalism and as per established Customer Service guidelines / procedures. Handle all retail related complaints received from tenants and inform the relevant security, maintenance and other concerned SMBU departments immediately. Ensure that all tenant related complaints are addressed on a timely basis. Responsible for efficient handling of the merchandise and services sold at the booth, including maintaining accurate inventory levels and strictly following all related SMBU Finance procedures. Ensure that any discrepancies e.g. faulty equipment or any supplies that are running low is immediately report to Supervisor / Customer Service Manager for resolution / replenishment. Achieve yearly Gift Card sales target in the assigned Shopping Centre and ensure that all cash handling relating to it follow strict adherence to the SMBU Finance guidelines / procedures. Assist the Shopping Centre customers in performing the necessary procedures for services like car cleaning and valet services, gift wrapping, stroller rental, wheelchair loans, gift voucher sales, loyalty program, etc. In-addition facilitate the customers in the event of Lost and Found function e.g. personal items, lost children etc. Ensure that all Lost and Found formalities are fully complied with the established Customer Service policies and procedures and well communicated to tenants / customers. Ensure that the assigned Shopping Centre always “looks its best” in terms of cleanliness and report any problems or concerns immediately to the Supervisor / Manager Customer Service for timely resolution. Facilitate SMBU Marketing in smooth running of mall promotions and events and actively promote the promotional activities to the customers. Assist the Supervisor / Customer Service Manager in maintaining accurate and up to date in-mall directories, retailer manual and contact details of all Tenants in the assigned Shopping Centre. Build and maintain a positive and congenial Tenant Relations (with new / existing) and others such as government and community groups in order to enhance the MAFP’s image. Provide all necessary data / reports on a periodic basis pertaining to Customer Service to the Supervisor / Manager Customer Service for their review and prompt decision making. Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times. Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU and ensure that it is adhered to and exhibit the same all the time.

about 1 year ago

Customer Service Majid Al Futtaim Dubai (Dubai)

Maintain a thorough knowledge of the assigned SMBU operating assets (shopping centre’s) vis-a-vis amenities/facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures. Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of Supervisor / Manager Customer Service and in accordance with the established Customer Service guidelines / procedures in order to serve the customers with quality services. Display a high level of personal grooming and perform duties in official attire at the work place in accordance with the company’s established grooming / professional attire standards to promote MAFP’s image. Assist the visitors / customers at the Information Desk / Booths by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person) and performing other Shopping Centre specific duties as assigned. Ensure to maintain a positive, polite and professional attitude all the times for serving each customer in order to create a memorable customer experience. Perform “meet and greet” duties for tour related groups, educational institutions etc., visiting the assigned Shopping Centre and assist them during Mall tour when required. Responsible for efficient handling of all routine /minor customer complaints / enquiries (both on the phone and in person) on a daily basis. Ensure that all customer complaints / queries are being handled with the utmost courtesy and professionalism and as per established Customer Service guidelines / procedures. Handle all retail related complaints received from tenants and inform the relevant security, maintenance and other concerned SMBU departments immediately. Ensure that all tenant related complaints are addressed on a timely basis. Responsible for efficient handling of the merchandise and services sold at the booth, including maintaining accurate inventory levels and strictly following all related SMBU Finance procedures. Ensure that any discrepancies e.g. faulty equipment or any supplies that are running low is immediately report to Supervisor / Customer Service Manager for resolution / replenishment. Achieve yearly Gift Card sales target in the assigned Shopping Centre and ensure that all cash handling relating to it follow strict adherence to the SMBU Finance guidelines / procedures. Assist the Shopping Centre customers in performing the necessary procedures for services like car cleaning and valet services, gift wrapping, stroller rental, wheelchair loans, gift voucher sales, loyalty program, etc. In-addition facilitate the customers in the event of Lost and Found function e.g. personal items, lost children etc. Ensure that all Lost and Found formalities are fully complied with the established Customer Service policies and procedures and well communicated to tenants / customers. Ensure that the assigned Shopping Centre always “looks its best” in terms of cleanliness and report any problems or concerns immediately to the Supervisor / Manager Customer Service for timely resolution. Facilitate SMBU Marketing in smooth running of mall promotions and events and actively promote the promotional activities to the customers. Assist the Supervisor / Customer Service Manager in maintaining accurate and up to date in-mall directories, retailer manual and contact details of all Tenants in the assigned Shopping Centre. Build and maintain a positive and congenial Tenant Relations (with new / existing) and others such as government and community groups in order to enhance the MAFP’s image. Provide all necessary data / reports on a periodic basis pertaining to Customer Service to the Supervisor / Manager Customer Service for their review and prompt decision making. Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times. Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU and ensure that it is adhered to and exhibit the same all the time.

about 1 year ago